Terms and Conditions
This policy has actually prevented hundreds of potential fraud attempts since we implemented it. We have even been able to assist in apprehending credit card thieves.
Instruction on receiving damaged product by freight:
1. When you received product by freight check it and make sure it is not damaged.
2. If product is damaged you can refuse the shipment, but you will need to indicate damage on freight company's paper that it is refused because of damage.
2.1. Contact us with your order number and request a replacement, which will be processed right away.
3. If product is damaged and you accepted it you can request money for repair (damage has to be noted).
3.1. If repair cost do not exceed $150, just call us, provide requested proof of damage and we will refund it to you, refund amount will be determined according to the level of damage.
3.2. If you think that repair cost will be more then $150 and you want to get a replacement you will need to call us and provide needed photos that will be requested by our customer service (it has to be a good quality picture that shows whole set of gates, and few pictures that would show damage). Your replacement will be processed right after we will receive needed pictures and paperwork. It will take 24 to 72 hours to ship a replacement after we received needed pictures.
Please note that we will need some time to check BOL(bill of lading) paper work to confirm that damaged has been noted on it before we can process any refund or replacement of the damage.
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ALEKOPRODUCTS.CA does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components.
ALEKOPRODUCTS.CA does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
ALEKOPRODUCTS.CA shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if ALEKOPRODUCTS.CA has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a ALEKOPRODUCTS.CA product is mistakenly listed at an incorrect price, ALEKOPRODUCTS.CA reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. ALEKOPRODUCTS.CA reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, ALEKOPRODUCTS.CA shall issue a credit to your credit card account in the amount of the incorrect price.
Term & Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by ALEKOPRODUCTS.CA without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
ALEKOPRODUCTS.CA may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to ALEKOPRODUCTS.CA.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of ALEKOPRODUCTS.CA products) shall be in the state or federal courts located in Los Angeles County, California.
Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of ALEKOPRODUCTS.CA products) must be commenced within one (1) year after the claim or cause of action arises. ALEKOPRODUCTS.CA's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. ALEKOPRODUCTS.CA may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a ALEKOPRODUCTS.CA or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
ALEKOPRODUCTS.CA does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, ALEKOPRODUCTS.CA is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, ALEKOPRODUCTS.CA reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to ALEKOPRODUCTS.CA in its sole discretion.
You agree to indemnify, defend, and hold harmless ALEKOPRODUCTS.CA, its officers, directors, employees, agents, li-censors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Net 30 Payment Term
Qualified new business buyers: Take advantage of our Instant Credit Program. Receive from $1,000 up to $5,000 in instant credit. No order hassles! Just place an order and be sure to choose Net 30 billing as a payment option. Please don’t forget to enter your company name during checkout!
Existing Customers: Sign in/Register online and choose Net 30 billing as a payment option.
New Business Customers: Receive from $1,000 up to $5,000 in instant credit online. Be sure to choose Net 30 billing as a payment option. Please don’t forget to enter your company name during checkout!
If your plan to apply for a credit/Net 30 more than $5,000, please click on Become a Dealer and follow directions to set up a dealer’s account, get additional discounts and establish credit terms.
If your first online order is under $1,000, please pay via credit card or call 1-(833)-926-2323 to set up an account and establish credit terms. We'll handle your request immediately, no waiting! Just click BECOME A DEALER on home page.
Payment by check
Please note that payment by check takes longer then credit card order. Will need at least 2 weeks till check will be cleared and we will be able to ship your order.
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